Eastport’s exceptional problem solving experience and capabilities have led to the successful completion of a variety of projects. Eastport has the expertise to deliver on the Products and Services listed below.
Sales Compensation Strategy and Plan Design
Your company is likely spending hundreds of millions on sales compensation. Are these hundreds of millions achieving the results you want? Could you spend less and get the same or better results? Are sales incentives aligned with corporate objectives? We help design and implement sales compensation and recognition strategies and plans which incent desired behaviors, appropriately reward the right results, maximize sales performance, and create alignment so the sales team’s results support achievement of corporate objectives. There is a high likelihood you can reduce sales compensation with little or no loss of sales, or get more sales per compensation dollar spent.
Expense Reduction Strategies
Are there ways you can save millions without headcount reduction, process reengineering and disruption? There have been for most other companies we have worked with to reduce their sourcing costs. We offer effective strategies, processes and tactics to reduce costs, ideally while improving effectiveness. This proprietary process is fast, non-intrusive and very effective.
Disability Claim Management Services
We work with strategic partners to offer specialized individual and employee benefit disability claim management services, turn-key claim systems and resources to help insurance companies, reinsurers, and employers that offer self-funded disability benefit plans improve results. Our claim management services, expertise and resources can either support or replace an existing disability claim operation, and enable our clients to benefit from state of the art disability resources without the fixed cost of building or owning them.
Enrollment and Administration for Individual, Voluntary and Employee Benefit Products Sold at the Worksite
Simple, inexpensive, flawlessly effective tools which perform seamless enrollments using laptop (with or without enrollers), desktop, internet and interactive voice response. Core and supplemental benefits and multiple companies consistently handled on a single source platform. Electronic forms storage, exceptional employee communications, simplified benefit administration, tutorials, electronic billing, interface with payroll and HRIS systems. All with capabilities in multiple languages.
Distribution Channel Management Techniques and Tools
Basics of building and running effective sales channels, including design, set-up and implementation of a sales planning process, goal setting /development, performance tracking and management, managing costs, and maximizing productivity and performance.
In Force Customer Block Strategy
Create and implement an overarching customer strategy to build solid customer relationships, improve customer satisfaction and retention, enhance cross selling, and renew business at profitable rates, resulting in increased revenues and profit.
Additional products and services available
Eastport and partners can help with disability product design, pricing, underwriting, and claim processing; third party administration; change management planning; alliance and partner marketing strategies.
Customer or field sales office qualitative research
Eastport has developed a unique skill set and proprietary process to conduct qualitative research with customers or a company’s field sales teams. The process involves identifying what learnings are desired, developing a structured set of high gain questions that will probe for the information required, and interviewing (by telephone or in person) the targeted individuals. As a skilled, objective, and empathetic questioner and listener, Eastport gains trust, and gets to the core information needed. A report is synthesized from the interviews which provides insights and recommended actions to company management.
Merger Integrations
Those who have been through a merger or acquisition know the experience is like no other. Mergers and acquisitions can provide a company with momentum, growth and strategic advantage --- or can result in chaos and utter failure. Often the difference between success and failure is the experience and knowledge of those involved in integration planning. Field sales integrations are particularly challenging given far flung operations, strong egos, and easily marketable sales talent at risk. Call on Eastport to make your merger or acquisition integration process a successful one.
Intermediary Strategy
Segments intermediaries (brokers, agents, etc.), and develops segment-specific strategies to maximize profitable sales and minimize unprofitable ones. Who are the good brokers, and who are the bad? What are the criteria used to judge? This is an important, very high leverage activity for companies looking to grow, improve distribution economics and raise margins.
Distribution Strategy
Assessment, design and implementation of distribution vision, economics, channels and performance metrics, and alignment of distribution channels with corporate objectives.
Cross Selling Strategy
We all know the potential - why do cross selling initiatives continually fail? What can be done to make them succeed? Develop and implement effective strategies to create the desired cross selling, cross buying and upselling culture and results. Identify and remove barriers to effective cross selling among multiple distribution systems or divisions so customer needs truly drive behavior.
Recruiting, Selection, Retention and Development Techniques for Sales Reps and Managers
A top performing sales organization is a true strategic differentiator. The ultimate result of this activity is a disciplined, highly productive sales team with a powerful, deeply ingrained culture that perpetuates high achievement and produces highly profitable results.
Expansion to Small Case Employee Benefit Market
Would you like to access the rapidly growing, high margin small and medium case markets? Develop a presence and create successful, cost effective sales strategies which get results in the lucrative small/medium employer benefits market.